#Day of infamy dedicated server full#

I finally got help after opening multiple tickets complaining about the horrible support. I had to re-open a ticket twice because they did not respond except for the very first BS reply. They where the person who didn't respond. Wow where to start as they are so awful in all aspects Tech Support and Billing.ДЄs for tech support it takes 24 hrs to respond, This is acceptable but they will respond usually with some dumb response that doesn't resolve the issue and then when you reply back that the issue is still not resolved they ignore you and close the case after 3 days for no response. I can't give this a Server Quality review because i never got a server in the end. I lost a lot of time and money from this and got nothing in return. And to tell the truth i think this is just a well made scam. And after looking at some older reviews i found people where having the same problems with nodes even after 150 days of knowing about having broken nodes they acted like it was a surprise and toke them a few days to fine out. I know that im not gonna get anything out of Citadel Servers so i just gave up. But i still have not reviced a refund about 20 days later. And saw that i was in the right for a refund and told me he gave me a refund. Anyway After a few days some one decent actually manged to get to my tech support. And when you do get something back its like 'Ummm have you tried turning it off and on again?'.

#Day of infamy dedicated server full#

Im not even joking on the 24 hours reply it really dose take a full 24 hours. However good old Citadel Servers takes a whole fucking day to reply and when they do they say that 'It was no longer in the 3 days period of getting a refund' Even though i asked them WITHIN the 3 days it just toke them a whole 24 hours to reply. It was in there guidelines that you can get a refund anytime as long as it is after 3 days of you buying it in witch i was. I knew something was really bad with this host because of this issue so i asked nicely for a refund and try and back out of this issue. To begin with it toke them two 2 days to 'claim' that they fixed the server in which they did not. Ouch.Д«ut when the tech support dose reply. They relyed with shouting at me saying how there servers are not broken and work and started to swear at me. I tried once to get support though there sale team after i got fed up with there crappy tech support. However there sales team is answers you immediately. Its hard to resolve any issues with Citadel Servers because it takes them 24 hours just for a single reply in tech support. Still has not even been fixed yet even though i have been. I have never dealt with any server hosters like this, to start off even after a month of tech support i still have not had a working server it has something to do with nodes on there side.